Flash Course: Dealing with Difficult People

From time to time, everyone must deal with difficult people. Whether you’re dealing with a difficult person at work, school or in your personal life, there are steps you can take to manage the situation more effectively.

In this module, you will learn to recognize the different types of difficult people you may encounter in everyday life, as well as tips to help you be more successful in dealing with them.

Chat is available on business days from 8:00 a.m. to 8:00 p.m. CST. If you would like to speak with a counselor outside of these hours, please return to the home screen and press the call button. If you are experiencing a life-threatening emergency, please proceed to the nearest emergency room or call 911 immediately.